Go to the Hardware tab and click on the Device Manager button. Right-click on My Computer and go to Properties. Ensure that only one MOTOTRBO device is connected to the PC. Verify that the cable is securely connected to both the device and the PC. Launch the CPS and then connect the USB cable to the PC. On mobiles and portables, the 1-wire connect tone is heard through the speaker Additionally, display models will also show a momentary message.
Verify that the cable is in working order and that the ADS image is okay. For a portable radio, verify that the battery level is not low (for non-display portable radios, the LED blinks red when you press PTT if the battery is low). For a repeater, the Power light should be solid green, and either the Digital light or the Analog light should be solid (not blinking). Verify that the MOTOTRBO device is powered-up properly. If the user is unable to communicate with the radios (example: error messages 595, 1687, etc.), do the following:
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